Branch Banking Manager — Growth & Service Excellence

Hispanic Alliance for Career Enhancement; Coon Rapids (MN); On-site; USD 60,000 - 105,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Retirement savings plans

Job summary

BMO Financial Group is seeking a branch leadership professional to guide a team in delivering exceptional service to customers and prospects. The role emphasizes coaching, sales, and adherence to regulatory standards within a dynamic retail banking environment.

The position requires strong relationship-building, strategic planning, and the ability to execute a branch business plan that drives growth and customer retention across the market.

Qualifications

• 4–6 years of relevant experience with a post-secondary degree or equivalent
• Supervisory or management experience preferred
• In-depth knowledge of retail banking products and services
• Understanding of regulations, compliance, and branch processes

Responsibilities

• Foster a customer-centric culture aligned with BMO values.
• Lead and coach branch staff to deliver exceptional service and achieve targets.
• Develop and execute a branch business plan to maximize growth and wallet share.
• Build a referral network and conduct sales calls to drive new business.
• Manage expenses and ensure adherence to risk and regulatory requirements.

Skills

Retail banking knowledge

Customer service excellence

Sales and referrals

Leadership and coaching

Risk awareness

Education

Post-secondary degree in related field

Tools

Branch technologies

Job description

BMO Financial Group is seeking a branch leadership professional to guide a team in delivering exceptional service to customers and prospects. The role emphasizes coaching, sales, and adherence to regulatory standards within a dynamic retail banking environment.

The position requires strong relationship-building, strategic planning, and the ability to execute a branch business plan that drives growth and customer retention across the market.