Branch Manager: Customer Growth & Team Leadership

BMO U.S.; Coon Rapids (MN); On-site; USD 57,500 - 106,500; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plan

Job summary

BMO Financial Group is seeking a branch leader to guide employees in delivering exceptional service to customers and prospects. The role emphasizes sales and financial advice aligned with customers’ objectives while ensuring regulatory compliance.

The position involves originating consumer loans under applicable regulations, with required federal registration and background checks. You will develop a branch business plan, manage budgets, and foster community network development to drive growth.

Qualifications

• Typically requires 4–6 years of relevant experience and a post-secondary degree.
• Supervisory or management experience is preferred.
• In-depth knowledge of retail banking products and services.
• Working knowledge of branch operations, technologies, and performance metrics.

Responsibilities

• Lead branch team to align with BMO values and strategies.
• Develop and execute a branch business plan to grow revenue and wallet share.
• Conduct sales calls and build a personal referral network.
• Identify customer needs and provide strategic banking advice.
• Maintain relationships with key branch customers and prospect new ones.

Skills

Customer service

Sales acumen

Leadership

Communication

Regulatory compliance

Education

Post-secondary degree

Tools

CRM software

Core banking system

Job description

BMO Financial Group is seeking a branch leader to guide employees in delivering exceptional service to customers and prospects. The role emphasizes sales and financial advice aligned with customers’ objectives while ensuring regulatory compliance.

The position involves originating consumer loans under applicable regulations, with required federal registration and background checks. You will develop a branch business plan, manage budgets, and foster community network development to drive growth.