Branch Manager — Drive Member Experience & Growth

OKUNITY FEDERAL CREDIT UNION; Oklahoma City (OK); Presencial; USD 42.000 - 60.000; Jornada completa

Descripción de la vacante

OKUNITY FEDERAL CREDIT UNION in Oklahoma City seeks a role directing the retail operations of a branch, ensuring adherence to financial, operational, service, and growth plans. The position emphasizes compliance with banking regulations and efficient customer service.

The role involves supervising tellers, handling transactions, guiding staff, and coordinating with lending when needed to meet consumer lending needs. A strong emphasis on risk controls and performance reviews is required.

Formación

• Three to five years of similar or related experience.
• High school education or GED.
• Strong interpersonal skills with confidential and discreet communication.

Responsabilidades

• Supervises daily activities of member service representatives.
• Provides guidance, resolves disputes, processes overrides, and audits cash drawers.
• Receives and processes deposits, withdrawals, loan payments; sells gift cards and checks; transfers funds.
• Assists members with opening/closing accounts and product inquiries.
• Reviews and trains branch staff; conducts performance reviews.
• Performs other duties as assigned.

Conocimientos

Interpersonal skills

Educación

High school education or GED

Descripción del empleo

OKUNITY FEDERAL CREDIT UNION in Oklahoma City seeks a role directing the retail operations of a branch, ensuring adherence to financial, operational, service, and growth plans. The position emphasizes compliance with banking regulations and efficient customer service.

The role involves supervising tellers, handling transactions, guiding staff, and coordinating with lending when needed to meet consumer lending needs. A strong emphasis on risk controls and performance reviews is required.