Branch Manager: Drive Growth, Lead Team & Digital Banking

santander; Hyannis (MA); On-site; USD 80,000 - 110,000; Full time

Job summary

Santander Bank in Hyannis, MA is seeking a Branch Manager to lead daily operations, drive sales, and deliver outstanding customer experiences. You will coach a team, manage schedules, and ensure compliance with banking regulations while leveraging digital tools to enhance service.

The role emphasizes data-driven decision making, relationship building, and strategic growth of market share, with responsibility across all branch functions and staff development.

Qualifications

• High school diploma or GED is required.
• Bachelor's degree is preferred.
• 3+ years in retail bank sales management.
• 5+ years in retail sales management encouraged.
• 12+ months Santander experience in Branch Manager functions required.
• 3+ years selling products in incentive-based environment.
• Proven leadership and customer-service skills.
• Strong communication and coaching abilities.

Responsibilities

• Oversee branch performance and daily operations.
• Lead and coach a branch team to meet sales targets.
• Develop and implement strategies to grow revenue and market share.
• Motivate the sales team to manage a robust pipeline.
• Engage in consultative conversations to tailor financial solutions.
• Analyze branch data to drive strategic decisions.
• Hire, train, and schedule branch staff.
• Ensure risk management and regulatory compliance.

Skills

Sales leadership

Customer relationship building

Leadership

Communication skills

Coaching and development

Problem-solving

Data-driven decisions

Regulatory compliance awareness

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Santander Bank in Hyannis, MA is seeking a Branch Manager to lead daily operations, drive sales, and deliver outstanding customer experiences. You will coach a team, manage schedules, and ensure compliance with banking regulations while leveraging digital tools to enhance service.

The role emphasizes data-driven decision making, relationship building, and strategic growth of market share, with responsibility across all branch functions and staff development.