Branch Growth Leader — Sales, Service & Digital Tools

Banco Santander SA; Philadelphia (Philadelphia County); On-site; USD 60,000 - 103,000; Full time

Benefits offered by this job

Santander Benefits

Job summary

Santander is seeking a Branch Manager in the United States to oversee branch performance, lead a team, and drive customer satisfaction. The role focuses on achieving financial goals, optimizing operations, and coaching staff to deliver exceptional service.

The ideal candidate will have significant retail bank sales leadership experience, strong communication skills, and a strategic mindset to grow revenue while ensuring compliance and risk management.

Qualifications

• High school diploma or GED required.
• Bachelor’s Degree in related field preferred.
• 3+ years in retail bank sales management or related operations role.
• Proven sales leadership and relationship-building skills.
• Ability to coach and develop team members and manage performance.

Responsibilities

• Direct branch performance and daily operations to achieve sales targets.
• Develop and implement sales strategies to grow revenue and market share.
• Lead, coach, and develop branch staff for high performance and engagement.
• Ensure compliance with banking regulations and risk management.
• Educate customers on digital tools and self-service options.

Skills

Retail bank sales management

Customer-centric approach

Leadership

Team management

Communication skills

Data-driven decisions

Education

High school diploma or GED

Bachelor’s Degree in related field

Tools

Microsoft Office

Job description

Santander is seeking a Branch Manager in the United States to oversee branch performance, lead a team, and drive customer satisfaction. The role focuses on achieving financial goals, optimizing operations, and coaching staff to deliver exceptional service.

The ideal candidate will have significant retail bank sales leadership experience, strong communication skills, and a strategic mindset to grow revenue while ensuring compliance and risk management.