Branch Leader: Grow Revenue & Elevate Service

Banco Santander SA; Massachusetts; Hybrid; USD 60,000 - 103,000; Full time

Benefits offered by this job

Santander Benefits

Competitive compensation

Job summary

Banco Santander SA in Massachusetts seeks a Branch Manager to lead daily branch operations, drive sales, and ensure an outstanding customer experience. You will coach a diverse team, manage schedules, and uphold compliance while extending market reach and optimizing processes.

The role requires a proven sales leadership track, strong customer service ethos, and the ability to use data for decisions. The base pay reflects a competitive package with benefits.

Qualifications

• 3+ years in retail bank sales management or related operations.
• 5+ years in retail sales management or equivalent demonstrated by experience.
• Experience selling products in an incentive-based environment.

Responsibilities

• Direct overall branch performance, leading the team to achieve sales targets.
• Develop and implement sales strategies to grow revenue and market share.
• Coach and develop team members, manage scheduling, and ensure regulatory compliance.
• Engage customers with consultative conversations and digital tool education.
• Analyze branch data to drive decisions and improve operational efficiency.

Skills

Retail bank sales management

Sales leadership

Relationship-building

Customer-centric approach

Leadership and team management

Customer service

Problem-solving

Coaching and development

Communication skills

Data-driven decisions

Education

Bachelor’s Degree in related field

High school diploma or GED

Tools

Microsoft Office

Job description

Banco Santander SA in Massachusetts seeks a Branch Manager to lead daily branch operations, drive sales, and ensure an outstanding customer experience. You will coach a diverse team, manage schedules, and uphold compliance while extending market reach and optimizing processes.

The role requires a proven sales leadership track, strong customer service ethos, and the ability to use data for decisions. The base pay reflects a competitive package with benefits.