Branch Manager: Customer Growth & Team Leadership

Potomac Bank; Hagerstown (MD); On-site; USD 70,000 - 95,000; Full time

Job summary

Potomac Bank in Maryland invites an experienced banking professional to lead our small-branch team. You will oversee daily operations, manage staff, and drive profitable client relationships in a community-focused setting.

Responsibilities include supervising tellers and supporting staff, cross-selling products, and ensuring adherence to bank policies and regulatory requirements while delivering exceptional customer service to our clients.

Qualifications

• Four-year college degree or banking experience is required.
• Supervisory skills are required.
• Strong customer service and sales abilities are essential.
• Knowledge of banking products and services is needed.

Responsibilities

• Manage branch daily operations and supervise staff.
• Develop long-term profitable banking relationships.
• Cross-sell banking products to clients.
• Ensure compliance with policies and procedures.
• Maintain security and risk controls.

Skills

Integrity

Teamwork

Growth

Customer Commitment

Community Focus

Self-Development

Versatility

Customer confidentiality

Education

Four-year college degree

Job description

Potomac Bank in Maryland invites an experienced banking professional to lead our small-branch team. You will oversee daily operations, manage staff, and drive profitable client relationships in a community-focused setting.

Responsibilities include supervising tellers and supporting staff, cross-selling products, and ensuring adherence to bank policies and regulatory requirements while delivering exceptional customer service to our clients.