Branch Manager: Lead Growth & Customer Experience

associatedbank; Town of Crandon (WI); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k) and Pension plans

Paid time off to volunteer

Diversity-focused employee groups

Competitive salaries and development

Job summary

Associated Bank is seeking a Bank Manager to lead a dynamic branch team, delivering exceptional customer experiences and achieving strong business results. You will oversee daily operations, drive sales and service goals, and develop lasting relationships with customers and the community.

You'll recruit, coach, and develop staff, ensure compliance with policies and regulatory standards, and partner with internal teams to deliver comprehensive financial solutions.

Qualifications

• Associate degree or equivalent combination of education and experience.
• 2+ years of sales leadership and supervisory experience.
• 2+ years of goals-based sales experience.
• 5+ years of relevant experience.

Responsibilities

• Lead, coach, and develop branch colleagues to achieve sales, service, and operational excellence.
• Manage daily branch operations, ensuring compliance with policies and regulatory standards.
• Drive business growth by acquiring new customers and deepening relationships via needs-based selling.
• Recruit, hire, train, and retain high-performing team members reflecting bank values.
• Establish branch goals and action plans to meet performance targets.

Skills

Sales leadership

Supervisory experience

Branch leadership

Customer relationships

Education

Associate degree

Bachelor's degree preferred

Job description

Associated Bank is seeking a Bank Manager to lead a dynamic branch team, delivering exceptional customer experiences and achieving strong business results. You will oversee daily operations, drive sales and service goals, and develop lasting relationships with customers and the community.

You'll recruit, coach, and develop staff, ensure compliance with policies and regulatory standards, and partner with internal teams to deliver comprehensive financial solutions.