Branch Manager - Relationship & Team Leader

ADP, Inc.; Hagerstown (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

Potomac Bank in Hagerstown, MD is seeking a Branch Manager to proactively initiate and manage long-term banking relationships, oversee daily branch operations, and supervise staff. The role emphasizes sales-driven leadership, regulatory compliance, and exceptional customer service at the branch level.

The candidate will lead client relationship management, cross-sell bank products, and ensure secure, efficient office operations while mentoring staff and coordinating with corporate policies.

Qualifications

• Four-year college degree or 1–3 banking industry experience; supervisory skills required.
• Must meet and deal with the public in sales and problem-solving situations.
• Knowledge of lending and deposit operations; strong math and clerical skills.
• Excellent customer service and professional demeanor.

Responsibilities

• Lead branch operations and manage staff scheduling.
• Develop and maintain client relationships; cross-sell products.
• Ensure compliance with bank policies and security procedures.
• Provide exceptional customer service and resolve issues.

Skills

Integrity

Teamwork

Growth

Customer Commitment

Community Focus

Self-Development

Customer confidentiality

Versatility

Education

Four-year college degree

Job description

Potomac Bank in Hagerstown, MD is seeking a Branch Manager to proactively initiate and manage long-term banking relationships, oversee daily branch operations, and supervise staff. The role emphasizes sales-driven leadership, regulatory compliance, and exceptional customer service at the branch level.

The candidate will lead client relationship management, cross-sell bank products, and ensure secure, efficient office operations while mentoring staff and coordinating with corporate policies.