Senior AVP Branch Manager I — Lead Client Growth

POTOMAC BANK INC; Hagerstown (MD); On-site; USD 85,000 - 130,000; Full time

Job summary

POTOMAC BANK INC in Hagerstown, MD is seeking an AVP/Branch Manager I to lead daily branch operations and develop long-term customer relationships.

You will supervise staff, ensure regulatory compliance, and drive sales of retail products while delivering excellent service to the community.

Strong communication, leadership, and lending support are essential as you mentor the team and coordinate cross-functional efforts to meet bank goals.

Qualifications

• Bachelor's degree or 1–3 banking industry experience.
• Experience supervising staff and conducting evaluations.
• Strong customer service and sales skills with a client-focused approach.
• Knowledge of lending and deposit procedures and regulatory requirements.
• Ability to communicate clearly and maintain professional conduct.

Responsibilities

• Oversee daily branch operations and ensure efficiency.
• Manage client relationships and identify opportunities for cross-selling.
• Supervise staff, provide coaching, and conduct performance evaluations.
• Ensure compliance with bank policies, procedures, and security measures.
• Assist with lending processes and new account openings as needed.

Skills

Supervisory leadership

Customer service

Sales & cross-selling

Staff coaching

Lending support

Education

Four-year degree or banking experience

Tools

Computer skills

Job description

POTOMAC BANK INC in Hagerstown, MD is seeking an AVP/Branch Manager I to lead daily branch operations and develop long-term customer relationships.

You will supervise staff, ensure regulatory compliance, and drive sales of retail products while delivering excellent service to the community.

Strong communication, leadership, and lending support are essential as you mentor the team and coordinate cross-functional efforts to meet bank goals.