Branch Manager: Customer Growth & Team Leadership

PNC Financial Services Group, Inc.; Fullerton (PA); Vor Ort; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

PNC Financial Services Group, Inc. in Fullerton, PA is seeking a Branch Manager to lead daily branch operations, drive revenue through consultative client interactions, and deliver an omni-channel banking experience that simplifies finances for customers.

You will recruit and coach a high-performing team, manage risk and compliance, and collaborate with ecosystem partners to expand business growth while upholding PNC values and an inclusive culture.

Qualifikationen

• Experience and competencies in branch banking and customer experience.
• Leadership experience with coaching and development of teams.
• Strong understanding of risk management and compliance.

Aufgaben

• Manages priorities through planning and execution to drive all aspects of branch performance and revenue.
• Leads, plans and executes a branded sales process to achieve sales targets and customer loyalty.
• Leads, coaches and ensures the delivery of a differentiated client experience in an omni-channel environment.
• Drives the employee experience through onboarding, coaching and performance management to build a high-performing team.
• Manages operational, human capital, reputational and business risk with sound decision making and policy adherence.

Kenntnisse

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Ausbildung

No Degree

Jobbeschreibung

PNC Financial Services Group, Inc. in Fullerton, PA is seeking a Branch Manager to lead daily branch operations, drive revenue through consultative client interactions, and deliver an omni-channel banking experience that simplifies finances for customers.

You will recruit and coach a high-performing team, manage risk and compliance, and collaborate with ecosystem partners to expand business growth while upholding PNC values and an inclusive culture.