Branch Leader - Grow Revenue, Elevate CX, Lead Team

PNC; Lancaster (Lancaster County); On-site; USD 90,000 - 120,000; Full time

Job summary

PNC Financial Services Group, Inc. seeks an experienced Branch Manager for the Fruitville Corner branch in Lancaster, PA. You will lead a high-performing retail team, drive branch performance, and deliver a differentiated client experience through omnichannel banking solutions.

Responsibilities include expanding business and consumer growth, ensuring regulatory compliance, and coaching staff to meet sales targets and customer loyalty in a collaborative environment.

Qualifications

• Roles typically do not require a university degree, but related experience is often essential.
• Typically 5+ years of related experience, and at least 2 years of previous supervisory experience are required.
• In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience may be considered.

Responsibilities

• Manages priorities through planning and execution to drive branch performance.
• Drives revenue and customer loyalty through consultative interactions with clients and solutions that improve financial well-being.
• Leads a branded sales process to achieve sales targets and growth of consumer and business households.
• Coaches to consultative selling and develops a high performing branch team.
• Ensures risk management and regulatory compliance in a complex environment.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Job description

PNC Financial Services Group, Inc. seeks an experienced Branch Manager for the Fruitville Corner branch in Lancaster, PA. You will lead a high-performing retail team, drive branch performance, and deliver a differentiated client experience through omnichannel banking solutions.

Responsibilities include expanding business and consumer growth, ensuring regulatory compliance, and coaching staff to meet sales targets and customer loyalty in a collaborative environment.