Branch Manager

American Refrigeration Supplies, Inc.; San Leandro (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Profit-sharing bonus

Job summary

American Refrigeration Supplies, Inc. in San Leandro is seeking a results-driven Branch Manager to plan, direct, and lead all branch operations.

You will manage a team across counter sales, warehouse, and service staff, drive sales and profitability, ensure safety and high customer satisfaction, and collaborate with the regional team to forecast performance.

Qualifications

• High School Diploma required; college degree preferred.
• 3-5 years HVAC distribution or relevant HVAC experience; 2+ years management or counter sales experience required.
• Pre-employment drug screen required.
• Valid driver’s license required.
• Strong communication and interpersonal skills.
• Ability to manage others; highly organized with good planning skills.
• Team player with strong interpersonal skills.
• Strong computer knowledge including MS Office applications.
• Basic typing/10-key skills.

Responsibilities

• Plan, direct, and lead all branch operations.
• Manage, motivate, and mentor branch personnel.
• Achieve sales, gross profit, market share and profit goals.
• Foster clear communication and employee engagement.
• Maintain customer service levels and resolve inquiries.
• Ensure safety training and compliance; safe working environment.
• Oversee resources for high-volume HVAC projects.
• Collaborate with sales team on performance and forecasts.
• Adhere to company policy; handle multiple tasks.

Skills

Leadership

Team management

Communication

Customer service

Sales goal achievement

Strategic planning

Education

High School Diploma

College degree preferred

Tools

MS Office

Typing/10-key

Job description

American Refrigeration Supplies, Inc. is a wholesale distributor of A/C and heating equipment, accessories and supplies and has been serving our customers for 85 years. We are seeking a motivated and results-driven Branch Manager to join our team at our San Leandro Branch. This position is full-time Monday - Friday (typically 8:00 am - 5:00 pm)About the position:As a Branch manager, you will plan, direct, and lead all business operations at the Branch. The Manager is accountable for sustaining consistent profitability of the business.Manage, motivate, and mentor a variety of personnel involved in the service of HVAC Customers which may include: Counter Sales Position(s), Warehouse/Delivery, and in larger branches Receiving/Transfer clerks, Counter trainee, Sales;Achieve sales, gross profit, market share and profit sharing goals through the recruitment, development, training, coaching, evaluation, and management of the Branch.Determine targeted customer account potential, establish sales goals for those accounts, and hold salespeople accountable for achieving those goals.Foster a culture of clear, direct communication within the branch so that expectations and responsibilities are understood, and employee engagement is maximizedOversee and maintain customer service levels, including customer inquiries and resolution of customer issues. Working to ensure that we are delivering an excellent customer experience and escalate customer concerns as necessary;Ensure the branch team receives the proper safety training and equipmentEvaluate and manage the resources/processes required for the successful completion of a high volume of commercial HVAC projects;Work closely with sales team to understand sales performance and forecasts;Conduct all business in accordance with Company policy and procedures.Maintain and insist upon a safe working environment in accordance with Company policy and procedures.Safeguard and maintain all Profit Center assets – buildings, fleet, equipment, inventory, and receivables.Successfully complete required safety and compliance training programs as assigned.Opportunity for a future profit-sharing bonus based on branch profitabilityOther Duties as assigned by Regional ManagerA minimum of a High School Diploma is required, college degree preferred.A minimum of 3-5 years HVAC distribution or relevant HVAC experience. 2 plus years management or counter sales experience required.Employee must pass pre-employment drug screen.Ability to maintain a valid driver’s licenseMust be able to communicate well with others.Ability to manage othersAbility to handle multiple tasksHighly Organized, possesses good planning skillsTeam Player with strong interpersonal skillsStrong computer knowledge including MS Office applications.Basic typing/10-key skills.