Branch Manager

Harrington Process Solutions; Palm Harbor (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Harrington Process Solutions is seeking a Branch Manager to lead the Inside Sales team and oversee warehouse operations in Palm Harbor, FL. The role emphasizes coaching, performance management, and collaboration with Outside Sales and regional leadership to drive branch growth.

The ideal candidate will excel in a fast-paced environment, demonstrate strong communication skills, and promote CRM best practices to maintain accurate pipelines and activity.

Qualifications

• Proven leadership experience, preferably in Inside Sales.
• Strong coaching skills to develop individuals and build high-performing teams.
• Sales-driven mindset with experience managing KPIs and pipeline processes.
• Effective communicator and problem solver who thrives in a fast-paced environment.

Responsibilities

• Lead, coach, and develop the Inside Sales team to drive demand creation and maximize selling opportunities.
• Use a data-driven approach to manage performance through sales KPIs and pipeline discipline.
• Partner closely with Outside Sales Representatives and the Regional Sales Manager to ensure proactive customer engagement and sales support.
• Promote best practices in CRM and sales tools to ensure accuracy in pipeline and call activity.
• Oversee daily warehouse operations and support branch safety protocols.
• Support credit, collections, and purchasing processes as needed to ensure smooth branch operations.

Skills

Leadership experience

Coaching skills

KPI management

CRM & sales tools

Inside sales experience

Tools

CRM software

Sales tools

Job description

The Branch Manager will lead the Inside Sales team and warehouse operations to ensure excellent customer service and strong branch performance. This role is heavily focused on coaching and developing the Inside Sales team while supporting the growth of sales in the branch.

Key Responsibilities

• Lead, coach, and develop the Inside Sales team to drive demand creation and maximize selling opportunities.

• Use a data-driven approach to manage performance through sales KPIs and pipeline discipline.

• Partner closely with Outside Sales Representatives and the Regional Sales Manager to ensure proactive customer engagement and sales support.

• Promote best practices in CRM and sales tools to ensure accuracy in pipeline and call activity.

• Oversee daily warehouse operations and support branch safety protocols.

• Support credit, collections, and purchasing processes as needed to ensure smooth branch operations.

Qualifications

• Proven leadership experience, preferably in Inside Sales.

• Strong coaching skills with the ability to develop individuals and build high-performing teams.

• Sales-driven mindset with experience managing KPIs and pipeline processes.

• Effective communicator and problem solver who thrives in a fast-paced environment.