Branch Manager

Bank of Bird-in-Hand; Lykens (Dauphin County); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Company Paid Life, STD, and LTD

Health Savings Account (HSA) & Flex 19

Paid Time Off (PTO), Volunteer TimeOff

Paid Holidays

Company Events and Picnics

Job summary

Bank of Bird-in-Hand in Lykens Valley seeks an experienced Branch Manager to lead our local branch and represent the bank in the community. You will recruit and mentor staff, manage daily operations, and drive deposit growth while ensuring regulatory compliance.

This role requires 2+ years in banking or financial services with leadership experience; a bachelor’s degree or equivalent is preferred, along with strong customer relationships and a valid driver's license.

Qualifications

• 2+ years of banking, financial services, and/or sales experience in a management role.
• Bachelor’s degree or equivalent experience.
• Valid driver's license.

Responsibilities

• Maintains overall responsibility for all aspects of the financial institution’s retail network, including growth, profit, operational efficiency and customer service objectives.
• Exercises authority of a manager concerning performance improvement plans and reviews, promotions, salary recommendations, and terminations.
• Performs business development activities by making outside business calls to current and potential customers and utilizes partners to generate new sales opportunities.
• Collaborate with various departments to support operational soundness, safety, and open communication to deliver quality service.
• Monitors all branch reporting alongside the Head Teller.
• Provide regular feedback and coaching to support individual growth and accountability.

Skills

Leadership

Sales experience

Customer relationship management

Operational oversight

Education

Bachelor’s degree

Equivalent experience

Job description

Bank of Bird-in-Hand is seeking an experienced Branch Manager to represent our Bank and lead our Lykens Valley branch. The ideal candidate will have 2+ years of prior experience in banking, financial services and/or sales experience with prior team leadership and operational oversight experience.

In this role, you will actively build customer relationships and pursue opportunities for deposit growth and small business banking in our growing community bank. You will train, motivate and mentor the branch team to achieve customer service and operational goals, managing branch schedules and ensuring adherence to regulatory and internal compliance requirements.

Built on Integrity, excellence, and teamwork, Bank of Bird-in-Hand offers competitive benefits including comprehensive Medical, Dental, and Vision coverage options, a 401K plan with up to a 4% match, Company paid Life, Short-term Disability and Long-term disability insurances and generous paid time off, among other benefits.

Responsibilities:

• Maintains overall responsibility for all aspects of the financial institution’s retail network, including the implementation of strategies and establishment of goals to achieve growth, profit, operational efficiency and customer service objectives
• Exercises authority of a manager concerning performance improvement plans and reviews, promotions, salary recommendations, and terminations
• Performs business development activities by making outside business calls to current and potential customers and utilizes business partners (Merchant Services, Commercial Lender, Business Development Officer) to generate new sales opportunities for the bank
• Collaborate with various departments within the organization to support operational soundness, safety, and open communication to help deliver quality service to internal and external clients
• Monitors all branch reporting alongside the Head Teller
• Provide regular feedback and performance coaching to support individual growth and accountability. Coaches, develops and inspires staff to maximize their potential with one on one meetings, and observations

Qualifications:

• 2+ years of banking, financial services, and/or sales experience in a management role
• Bachelor’s degree or equivalent experience
• Valid drivers license

Preferred Skills:

• Knowledge of banking services including consumer, business lending and credit administration.
• Proven success in customer service and in the development of strong customer relationships.

Here at the bank, we have a comprehensive benefit package for those who qualify. Below are the range of benefits we offer to meet the needs of our employees:

• 401(k) Retirement Plan
• Company Paid Life, STD, and LTD
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Paid Time Off (PTO), Volunteer Time Off (VTO), and Birthday PTO
• Paid Holidays
• Company Events and Picnics

Equal Opportunity Employer

No employee or applicant for employment will be discriminated against because of race, color, religion, sex, national origin, disability, military and/or veteran status, or any other Federal or State legally protected classes.