Branch Manager

Bank of Bird-in-Hand; Intercourse (PA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401K with match

Life insurance

Paid time off

Job summary

Bank of Bird-in-Hand seeks an experienced Branch Manager to lead the Intercourse branch, build customer relationships, and drive deposit growth within a community-focused bank. You will train and mentor the branch team, manage schedules, and ensure regulatory compliance and internal controls.

The role emphasizes leadership, strategic execution, and a strong focus on customer service and community banking in a growing organization.

Qualifications

• 2+ years in banking, financial services and/or sales in a management role.
• Bachelor's degree or equivalent experience.
• Valid driver's license.

Responsibilities

• Maintains overall responsibility for all aspects of the branch's retail network and growth objectives.
• Manages performance, promotions, salary recommendations and terminations.
• Drives business development by making outside calls and coordinating with partners to generate new sales opportunities.
• Collaborates with departments to ensure operational soundness and quality service.
• Monitors branch reporting alongside Head Teller.
• Provides regular coaching to staff and fosters development.

Skills

Leadership

Customer relationships

Sales

Team mentorship

Regulatory compliance

Education

Bachelor's degree or equivalent

Job description

Bank of Bird-in-Hand is seeking an experienced Branch Manager to represent our Bank and lead our Intercourse branch. The ideal candidate will have 2+ years of prior experience in banking, financial services and/or sales experience with prior team leadership and operational oversight experience.

In this role, you will actively build customer relationships and pursue opportunities for deposit growth and small business banking in our growing community bank. You will train, motivate and mentor the branch team to achieve customer service and operational goals, managing branch schedules and ensuring adherence to regulatory and internal compliance requirements.

Built on Integrity, excellence, and teamwork, Bank of Bird-in-Hand offers competitive benefits including comprehensive Medical, Dental, and Vision coverage options, a 401K plan with up to a 4% match, Company paid Life, Short-term Disability and Long-term disability insurances and generous paid time off, among other benefits.

Responsibilities

• Maintains overall responsibility for all aspects of the financial institution's retail network, including the implementation of strategies and establishment of goals to achieve growth, profit, operational efficiency and customer service objectives
• Exercises authority of a manager concerning performance improvement plans and reviews, promotions, salary recommendations, and terminations
• Performs business development activities by making outside business calls to current and potential customers and utilizes business partners (Merchant Services, Commercial Lender, Business Development Officer) to generate new sales opportunities for the bank
• Collaborate with various departments within the organization to support operational soundness, safety, and open communication to help deliver quality service to internal and external clients
• Monitors all branch reporting alongside the Head Teller
• Provide regular feedback and performance coaching to support individual growth and accountability. Coaches, develops and inspires staff to maximize their potential with one on one meetings, and observations

Qualifications

• 2+ years of banking, financial services, and/or sales experience in a management role
• Bachelor's degree or equivalent experience
• Valid drivers license

Preferred Skills

• Knowledge of banking services including consumer, business lending and credit administration.
• Proven success in customer service and in the development of strong customer relationships.

Benefits

Here at the bank, we have a comprehensive benefit package for those who qualify. Below are the range of benefits we offer to meet the needs of our employees:

• Competitive Medical, Dental, Vision Coverage
• 401(k) Retirement Plan
• Company Paid Life, STD, and LTD
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Paid Time Off (PTO), Volunteer Time Off (VTO), and Birthday PTO
• Paid Holidays
• Company Events and Picnics

*Equal Opportunity Employer*

The employment policy of Bank of Bird-in-Hand is to provide equal opportunity to all persons. No employee or applicant for employment will be discriminated against because of race, color, religion, creed, sex, pregnancy, national origin, ancestry, age, physical or mental disability, genetic information, military, and/or veteran status, or any other Federal or State legally protected classes.