Branch Manager

Us Med- Equip; Deer Park (NY); On-site; USD 70,000 - 95,000; Full time

Job summary

Us Med- Equip in Deer Park, NY is seeking a Team Lead to oversee a small team and branch operations. You will supervise two or more staff, ensure timely equipment delivery and pickup, uphold compliance, and deliver excellent service to hospital partners.

The role emphasizes leadership, process optimization, inventory control, and cross‑department coordination. Travel is up to 50% and a high school diploma is required with preferred bachelor's degree in business or healthcare management.

Qualifications

• Minimum 1 year of managerial experience in medical equipment rental operations.
• High school graduate required; bachelor’s degree preferred.
• Ability to lead a team and maintain composure in a hospital environment.

Responsibilities

• Team Leadership and Development: Supervise a team of two or more employees and foster a high performing environment.
• Operational Management: Oversee branch processes for timely equipment delivery and pick-up; ensure efficiency.
• Customer Service and Relationship Management: Provide excellent service to hospital partners and maintain professionalism.
• Logistics and Inventory Management: Manage equipment inventory, storage, maintenance, and transport to hospitals.
• Administrative and Compliance Duties: Maintain digital records and prepare reports on orders and inventory.
• Coordination and Communication: Collaborate across departments to coordinate deliveries and support partners.
• Additional Responsibilities: Travel periodically; perform other duties as needed.

Skills

Team leadership

Communication

Organizational skills

Problem solving

Detail oriented

Education

Bachelor’s degree in business administration, healthcare management, or related field

High school graduate or equivalent

Job description

Job DetailsJob Location: NY Long Island - Deer Park, NY 11729Position Type: Full TimeEducation Level: High SchoolTravel Percentage: Up to 50% Job Shift: Any ShiftJob Category: ManagementTeam Lead I at “Top Workplace”

Join our life-saving mission! Become part of a fast-growing healthcare company where you’ll oversee employees maintaining and delivering vital medical equipment and manage branch operations. As Team Lead, you’ll be crucial in nurturing a high-performing team, optimizing operational performance, and helping ensure exceptional service to our hospital partners.

A Day in the Life

Team Leadership and Development:

• Supervise a team of two or more employees, fostering a collaborative and high-performing work environment
• Participate in trainings to enhance team skills and capabilities and maintain updated knowledge of equipment, services, and policies

Operational Management:

• Oversee branch processes for timely equipment delivery and pick-up, ensuring operational efficiency
• Implement policies and procedures to ensure compliance with company standards and industry regulations

Customer Service and Relationship Management:

• Provide excellent customer service, listening and responding to our partners’ equipment needs
• Uphold a climate of professionalism, including the use of company uniforms at all times

Logistics and Inventory Management:

• Manage medical equipment inventory, storage and maintenance
• Load, secure, and carefully transport life‑saving medical equipment to and from hospitals, adhering to company policies and safety standards
• Help service, ship, and receive equipment in the branch warehouse
• Maintain company vehicles

Administrative and Compliance Duties:

• Input and maintain accurate digital records and prepare regular reports on customer orders, equipment maintenance and inventory tracking, and track key performance metrics

Coordination and Communication

• Collaborate with customers and company sales representatives, logistics, customer experience and other department team members to coordinate equipment deliveries and pickups and support for our healthcare partners

Additional Responsibilities:

• Travel periodically
• Perform other duties as needed

QualificationsEducation/Experience

• One or more years of managerial experience in medical equipment rental operations
• High school graduate or equivalent
• Bachelor’s degree in business administration, healthcare management, or a related field preferred

Qualifications

• Ability to lead and motivate a team of direct reports, fostering a positive and inclusive work environment
• Outstanding listening, communication and collaboration skills with the ability to maintain composure under pressure in a hospital environment
• Highest integrity and relentless commitment to delivering value to customers and co-workers
• Resourceful in a fast‑paced environment with a desire for professional growth and mastery of new technologies
• Strong organizational, attention‑to‑detail, critical thinking and problem‑solving skills

Skills & Abilities

• Ability to work multiple shifts, including on‑call as needed
• Ability to lift up to 75 lbs. and push/pull up to 150 lbs.
• Ability to pass a DOT certification/physical
• Own a valid driver’s license