Job DetailsJob Location: NY Long Island - Deer Park, NY 11729Position Type: Full TimeEducation Level: High SchoolTravel Percentage: Up to 50% Job Shift: Any ShiftJob Category: ManagementTeam Lead I at “Top Workplace”Join our life-saving mission! Become part of a fast-growing healthcare company where you’ll overseeemployees maintaining and delivering vital medical equipment and manage branch operations. As TeamLead, you’ll be crucial in nurturing a high-performing team, optimizing operational performance, andhelping ensure exceptional service to our hospital partners.
A Day in the Life
Team Leadership and Development
- Supervise a team of two or more employees, fostering a collaborative and high-performingwork environment
- Participate in trainings to enhance team skills and capabilities and maintain updatedknowledge of equipment, services, and policies
Operational Management
- Oversee branch processes for timely equipment delivery and pick-up, ensuring operationalefficiency
- Implement policies and procedures to ensure compliance with company standards andindustry regulations
Customer Service and Relationship Management
- Provide excellent customer service, listening and responding to our partners’ equipmentneeds
- Uphold a climate of professionalism, including the use of company uniforms at all times
Logistics and Inventory Management
- Manage medical equipment inventory, storage and maintenance
- Load, secure, and carefully transport life-saving medical equipment to and from hospitals,adhering to company policies and safety standards
- Help service, ship, and receive equipment in the branch warehouse
- Maintain company vehicles
Administrative and Compliance Duties
- Input and maintain accurate digital records and prepare regular reports on customer orders,equipment maintenance and inventory tracking, and track key performance metrics
Coordination and Communication
- Collaborate with customers and company sales representatives, logistics, customerexperience and other department team members to coordinate equipment deliveries andpickups and support for our healthcare partners
Additional Responsibilities
- Travel periodically
- Perform other duties as needed
QualificationsEducation/Experience
- One or more years of managerial experience in medical equipment rental operations
- High school graduate or equivalent
- Bachelor’s degree in business administration, healthcare management, or a related fieldpreferred
preferredQualifications
- Ability to lead and motivate a team of direct reports, fostering a positive and inclusive workenvironment
- Outstanding listening, communication and collaboration skills with the ability to maintaincomposure under pressure in a hospital environment
- Highest integrity and relentless commitment to delivering value to customers and co-workers
- Resourceful in a fast-paced environment with a desire for professional growth and masteryofnew technologies
- Strong organizational, attention-to-detail, critical thinking and problem-solving skills
Skills & Abilities
- Ability to work multiple shifts, including on-call as needed
- Ability to lift up to 75 lbs. and push/pull up to 150 lbs.
- Ability to pass a DOT certification/physical
- Own a valid driver’s license