Branch Manager

Experience Champaign Urbana; Champaign (IL); On-site; USD 50,000 - 55,000; Full time

Job summary

Experience Champaign Urbana is seeking a Branch Manager for the Champaign, IL location to lead the team, drive sales, and deliver outstanding customer experiences in a community banking setting.

You will develop employees, nurture customer and community relationships, monitor branch performance, and ensure compliance with bank policies and regulatory requirements while promoting teamwork and service excellence.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• 5+ years of retail management experience.
• Lending experience preferred.
• Strong leadership, coaching, and team development skills.
• Knowledge of retail banking products, services, and branch operations.
• Proven ability to drive sales and business development.
• Excellent communication and problem-solving skills.
• Commitment to exceptional customer service.

Responsibilities

• Drive deposit growth, lending production, and branch performance.
• Build and maintain customer, business, and community relationships.
• Monitor branch performance and achieve sales and service goals.
• Representing the bank at community events and networking opportunities
• Lead, coach, and develop branch team members
• Conduct performance conversations and support employee development
• Ensure operational accuracy, internal controls, and regulatory compliance
• Resolve complex customer concerns professionally and efficiently
• Promote teamwork and exceptional customer service

Skills

Retail management

Leadership

Coaching

Communication

Customer service

Business development

Education

High school diploma

Bachelor’s degree preferred

Job description

Branch Manager

Location: Champaign Branch – Champaign, IL
Employment Type: Full-Time

About the Position

The Branch Manager leads the Champaign branch team, driving sales performance, business growth, operational excellence, and exceptional customer experience. This position is responsible for team development, customer and community relationships, and ensuring compliance with bank policies and regulatory requirements.

The ideal candidate is a results-driven leader who enjoys developing employees, building relationships, and making an impact in a community banking environment.

Essential Duties & Responsibilities

• Drive deposit growth, lending production, and overall branch performance
• Build and maintain strong customer, business, and community relationships
• Monitor branch performance and achieve sales and service goals
• Representing the bank at community events and networking opportunities
• Lead, coach, and develop branch team members
• Conduct performance conversations and support employee development
• Ensure operational accuracy, internal controls, and regulatory compliance
• Resolve complex customer concerns professionally and efficiently
• Promote teamwork and exceptional customer service

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred
• 5+ years of retail management experience
• Lending experience preferred
• Demonstrated leadership, coaching, and team development skills
• Strong knowledge of retail banking products, services, and branch operations
• Proven ability to drive sales and business development
• Excellent communication, interpersonal, and problem-solving skills
• Commitment to exceptional customer service

Why Join Us?

You’ll be part of a bank that values relationships, integrity, and community involvement. As a Branch Manager, you’ll have the opportunity to lead a team, build meaningful customer relationships, support local businesses and families, and contribute to the Champaign community.

Benefits May Include the Following:
https://www.bankwithbos.com/careers/

Salary Range:
The base salary range for this position is $50,000.00 - $55,000.00 annually, depending on experience and qualifications. In addition to the base salary, compensation may include performance-based incentives, bonuses, benefits, and other incentives.