Branch Manager

AppleOne Employment Services; Walnut Creek (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

AppleOne Employment Services is seeking a Senior Branch Manager in Walnut Creek, CA to oversee all branch activities and profitability.

You will hire, train, and coach staff, drive sales and customer service, ensure regulatory compliance, and build local client relationships through community involvement.

This role requires extensive branch banking experience and a proven record of growth, with leadership and risk management as core strengths.

Qualifications

• 7+ years of branch banking experience, including 5+ years in branch management.
• Proven sales success and branch growth.
• 3+ years managing complex business and consumer accounts.
• Experience hiring, training, coaching, and managing employee performance.
• Active involvement in local business or community organizations preferred.

Responsibilities

• Lead, hire, train, and coach branch staff to achieve sales and customer service goals.
• Oversee daily branch operations, staffing, budgets, and profitability.
• Ensure compliance with bank policies, procedures, audits, and state and federal regulations.
• Drive deposit growth, new accounts, cross-selling, and customer retention.
• Build client relationships through networking, community involvement, and business development.
• Resolve complex customer issues and maintain high service standards.
• Monitor branch performance, manage risk, and maintain security and safety standards.
• Support CRA initiatives and participate in community activities.

Skills

Leadership

Communication

Customer service

Team building

Sales

Job description

The candidate in this position will be responsible for overseeing the efficient and profitable operation of all branch activities. In addition to reporting all financial and operations information to company management, this candidate is responsible for hiring, training, and dismissing any employees at the branch.

Responsibilities

• Lead, hire, train, and coach branch staff to achieve sales and customer service goals.
• Oversee daily branch operations, staffing, budgets, and profitability.
• Ensure compliance with bank policies, procedures, audits, and state and federal regulations.
• Drive deposit growth, new accounts, cross-selling, and customer retention.
• Build client relationships through networking, community involvement, and business development.
• Resolve complex customer issues and maintain high service standards.
• Monitor branch performance, manage risk, and maintain security and safety standards.
• Support CRA initiatives and participate in community activities,

Qualifications

• 7+ years of branch banking experience, including 5+ years in branch management.
• Proven sales success and branch growth.
• 3+ years managing complex business and consumer accounts.
• Strong leadership, communication, customer service, and team-building skills.
• Experience hiring, training, coaching, and managing employee performance.
• Active involvement in local business or community organizations preferred.