Branch Manager

Hoyne Savings Bank; Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

A financial institution in Chicago seeks a Branch Manager to oversee daily operations, ensure compliance, and build strong customer relationships. The ideal candidate will possess leadership skills, sales acumen, and a strong background in banking regulations. This full-time role requires someone with a degree in Business or Finance and previous experience in a leadership position within the banking sector. The position offers the opportunity to contribute positively to the branch’s performance and community engagement.

Qualifications

• Leadership skills to recruit, train, and motivate staff.
• Experience in customer service to enhance client satisfaction.
• Background in sales strategies to achieve financial goals.
• Understanding of banking regulatory compliance.
• Ability to solve customer concerns with critical thinking.
• Strong communication abilities to interact with clients.

Responsibilities

• Oversee daily branch operations and ensure compliance.
• Manage, mentor, and develop branch staff effectively.
• Foster strong customer relationships for better service.
• Develop and implement sales strategies for growth.
• Coach employees to achieve target goals.
• Resolve customer issues promptly and effectively.

Skills

Leadership and Team Management skills

Customer Service and Relationship Building skills

Sales and Strategic Planning skills

Financial Acumen

Critical Thinking and Problem-Solving skills

Excellent Communication and Interpersonal skills

Proficiency with banking software

Education

Bachelor’s degree in Business, Finance, or related field

Tools

Banking software

Job description

Company Description

Hoyne Savings Bank is a financial institution based in Chicago, Illinois, serving its community with reliable banking solutions. Located at 4786 Milwaukee Ave, the bank is committed to providing excellent customer service and sound financial products. As a longstanding institution, Hoyne Savings Bank emphasizes trust, community engagement, and financial stability. The bank offers personal and business banking services tailored to meet the needs of its customers in the local area.

Role Description

This is a full-time on-site role for a Branch Manager located in Chicago, IL. The Branch Manager will oversee daily branch operations, ensure compliance with regulatory standards, manage and mentor branch staff, and foster customer relationships. Responsibilities include developing and implementing sales strategies, achieving target goals, coaching employees, resolving customer issues, and ensuring optimal bank performance.

Qualifications

• Leadership and Team Management skills, with the ability to recruit, train, and motivate branch employees.
• Customer Service and Relationship Building skills to maintain and enhance client satisfaction and loyalty.
• Sales and Strategic Planning skills for driving branch performance and achieving financial goals.
• Financial Acumen and regulatory compliance knowledge relevant to banking operations.
• Critical Thinking and Problem-Solving skills for making informed decisions and resolving customer concerns effectively.
• Excellent Communication and Interpersonal skills.
• Proficiency with banking software and other relevant technology tools.
• Bachelor’s degree in Business, Finance, or related field preferred, or equivalent experience.
• Previous banking or financial services experience, particularly in a leadership role, is highly desirable.