Branch Library Lead & Front Desk Specialist

Municipality of Anchorage; Anchorage (AK); On-site; USD 42,000 - 64,000; Full time

Job summary

The Municipality of Anchorage is seeking a Library Assistant type role at the Downtown Library (524 West 4th Ave, Anchorage). The position provides front-line customer service, assists patrons with circulation, accounts, and program participation, and acts as a lead at the library branch.

Qualified candidates have a high school diploma or GED with library experience, or an Associate’s degree in Library Science with related experience. Expect background checks and compliance with city rules.

Qualifications

• High school diploma or GED and 18 months of customer service/library experience.
• Associate’s degree in Library Science with 6 months of customer service/library experience.
• Ability to lift up to 50 pounds and stand for up to four hours at a time.

Responsibilities

• Provide front-line customer service at the library service desk and assist patrons with policies and services.
• Check materials in and out, manage library accounts, and assist with use of technology and programs.
• Answer basic reference questions and help patrons locate materials.
• Act as lead at the Library Branch, coach and train Library Assistant II’s, and schedule staff and volunteers.
• Support library programs inside and outside the Library and maintain positive relations with coworkers, the public and vendors.

Skills

Customer service

Supervision

Communication

Education

High school diploma

Associate's degree in Library Science

Job description

The Municipality of Anchorage is seeking a Library Assistant type role at the Downtown Library (524 West 4th Ave, Anchorage). The position provides front-line customer service, assists patrons with circulation, accounts, and program participation, and acts as a lead at the library branch.

Qualified candidates have a high school diploma or GED with library experience, or an Associate’s degree in Library Science with related experience. Expect background checks and compliance with city rules.