LIBRARY ASSISTANT I - Range AME / 07

Municipality of Anchorage; Anchorage (AK); On-site; USD 21,000 - 26,000; Part time

Job summary

Municipality of Anchorage's Library Department is seeking a part-time Library Clerk to perform customer service tasks, manage materials in the library system, and assist patrons with technology and programs. The role includes cash handling for fines and fees, and supporting staff during meals and staff absences.

Applicants must have a high school diploma and at least six months of customer service experience. Work hours are evening/weekend shifts at the Eagle River location.

Qualifications

• High school diploma or equivalent.
• Six months of customer service experience (volunteer or paid).
• Ability to assist patrons with library technologies and basic devices.

Responsibilities

• Operate the library online system to charge, discharge, and renew materials.
• Assist patrons with library technologies (computers, copiers, printers, devices).
• Perform cash handling duties (fines/fees) and operate cash register and card terminal.
• Support library programs and events and provide staff coverage during meals or absences.
• Assist librarians and read/communicate via email or chat; provide excellent service to customers.

Skills

Customer service

Cash handling

Computer help

Public service

Education

High school diploma

Job description

Open to the general public and any current Municipal employee.

This position is represented by the Anchorage Municipal Employee Association (AMEA) and is subject to the provisions of the current agreement between the Municipality of Anchorage and the AMEA.

DEPARTMENT: Library

HOURS OF WORK: Tuesday, 9:15am – 2:15pm, Wednesday, 9:15am – 1:15pm, Friday, 9:15am – 2:15pm, Saturday, 9:15am – 1:15pm. This position is 15 – 19 hours weekly.

LOCATION: 12001 Business Blvd, Eagle River

Employees who are hired or rehired to any position shall be placed at the entrance pay step, and advancement from the entrance step to the maximum step within a pay grade shall be by successive steps.

To be considered for employment, candidates must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

• Using the library's online system, perform customer service tasks including the charging, discharging, and renewing of library materials, registering patrons for library cards and placing requests for materials.
• Provide public assistance with library technologies, including computers, copiers, printers, and other devices.
• Cash management duties include accepting fines and fees, and operating a cash register and credit card terminal.
• Assist with library programs and events. Provide staff support during meal periods and provide substitute staff coverage during staff absences.
• Perform all duties of Library Clerk. Assist librarians in conducting library programs and activities. Perform basic repair to library materials. Read and initiate work-related communication through email, online chat ect. Provide excellent service to internal and external customers. Perform other duties as assigned.

High school diploma, GED, or equivalent and six (6) months of customer service experience volunteer or paid).

Employment is conditional based upon satisfactory completion of a national criminal background investigation (AS 12.62.160 and AS 12.62.400).

AMEA employees who are successful in the screening process will be forwarded to the department for consideration.

If selected for hire, the applicant must be capable of bending, stooping, stretching, lifting boxes weighing up to fifty (50) pounds, pushing fully loaded book trucks, and standing for up to four (4) hours at a time.

The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-Verify Program. For more information, please go to http://www.uscis.gov/ E-Verify-Verify® is a registered trademark of the U.S. Department of Homeland Security.

If selected for hire, appointment in this position will be conditional based upon satisfactory completion of a national criminal background investigation (AS 12.62.160) and (AS 12.62.400). Accordingly, it will be necessary for the selected applicant to provide certain identification information and be fingerprinted. Fingerprint cards must be dated within 30 days from date requested. The processing fee of $48.25 plus the cost of being fingerprinted (variable) is the responsibility of the selected applicant and must be accomplished before beginning work.

If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted background check. A background check encompasses criminal history, verifying education, and verifying dates of employment.

Military Service Interview Preference

Veterans or who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.

Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual’s command organization and show the name, signature, title and contact information for the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration.

The Municipality of Anchorage is an employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.

The MOA is an EO and AA employer and complies with Title I of the ADA. For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at [phone].