Branch Leadership Assistant — Grow & Lead Teams

LendDirect Corp.; Elizabethtown (KY); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision

401(k) with company match

Tuition Reimbursement

Employee Assistance Program

Job summary

Heights Finance is seeking an Assistant Branch Manager in Elizabethtown, KY. You will work with the Branch Manager to lead the team, guide loan processes, and ensure exceptional service to customers seeking financial solutions.

The role emphasizes coaching, marketing support, and adherence to branch goals. The company offers a comprehensive benefits package, a standard work schedule, and opportunities for internal advancement within the Attain Finance family.

Qualifications

• Demonstrated ability to make a positive difference in the community by assisting others, whether through customer service, project management, or team support.
• Proven skills in influencing and leading others, with a focus on personal and organizational growth.
• Commitment to career advancement, with a history of taking on new challenges and continuous learning.
• Experience in guiding clients through various processes, providing support and advice.
• Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment.
• High School diploma or equivalent; associate or bachelor’s degree is a plus.

Responsibilities

• Foster Branch Growth: Implement marketing strategies, nurture business relationships, and support daily operations to achieve goals.
• Guide Loan Processes: Assist with new and refinanced loans, ensuring compliance while delivering excellent customer service.
• Support Delinquency Management: Address delinquent accounts with care, working to find solutions that benefit both the branch and customers.
• Lead by Example: Set a positive standard for customer service and sales, addressing customer concerns with empathy and professionalism.
• Inspire the Team: Provide coaching, training, and ongoing support to help the team reach their full potential.
• Continue to Evolve: Engage in ongoing training and development, set personal goals, and aim to be a key part of the company’s succession plan.

Skills

Leadership

Customer Guidance

Team Support

Career Development

Education

High School diploma or equivalent

Associate or Bachelor’s degree is a plus

Job description

Heights Finance is seeking an Assistant Branch Manager in Elizabethtown, KY. You will work with the Branch Manager to lead the team, guide loan processes, and ensure exceptional service to customers seeking financial solutions.

The role emphasizes coaching, marketing support, and adherence to branch goals. The company offers a comprehensive benefits package, a standard work schedule, and opportunities for internal advancement within the Attain Finance family.