Assistant Branch Manager: Lead Growth & Customer Experience

LendDirect Corp.; Jackson (TN); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Bonus program

Job summary

Heights Finance, part of the Attain Finance family, is hiring an Assistant Branch Manager in Jackson, TN. You will support the Branch Manager, guide loan processes, and lead a team to deliver excellent customer service.

The role emphasizes growth, coaching, and adherence to compliance within a fast-paced consumer finance environment. Enjoy full-time hours, a base hourly range typical for the market, and comprehensive benefits from day one, including PTO and health plans.

Qualifications

• Community Impact demonstrated by helping others in service, project management, or team support.
• Leadership and Influence shown by guiding others and driving growth.
• Commitment to Career Development with willingness to take on new challenges and learning.
• Customer Guidance experience helping clients through processes and decisions.
• Team Support enabling collaborative work and departmental growth.
• Educational Background including high school diploma or higher; degree a plus.

Responsibilities

• Foster Branch Growth: implement marketing strategies and nurture business relationships.
• Guide Loan Processes: assist with new and refinanced loans while ensuring compliance.
• Support Delinquency Management: address delinquent accounts with care and find beneficial solutions.
• Lead by Example: maintain high standards of customer service and sales.
• Inspire the Team: provide coaching, training, and ongoing support.
• Continue to Evolve: pursue ongoing training and personal development.

Skills

Leadership

Customer Guidance

Team Support

Career Development

Community Impact

Customer Service

Education

Educational Background

Job description

Heights Finance, part of the Attain Finance family, is hiring an Assistant Branch Manager in Jackson, TN. You will support the Branch Manager, guide loan processes, and lead a team to deliver excellent customer service.

The role emphasizes growth, coaching, and adherence to compliance within a fast-paced consumer finance environment. Enjoy full-time hours, a base hourly range typical for the market, and comprehensive benefits from day one, including PTO and health plans.