Branch Manager - Growth, Service & Team Leadership

JPMorgan Chase & Co.; Boston (MA); On-site; USD 95,000 - 125,000; Full time

Job summary

JPMorgan Chase & Co. in Boston, MA is seeking a Branch Manager to lead a customer-first team, grow deposits and investments, and deliver exceptional service. This role emphasizes mentorship, operational excellence, and risk management.

You will coach staff, build local partnerships, and ensure regulatory compliance while embracing technology to enhance client experiences. The position requires weekend/evening hours and a high school diploma or GED, with college degree preferred.

Qualifications

• 2+ years of management or Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours including weekends and evenings.

Responsibilities

• Lead branch team; model company culture and values (Service, Heart, Curiosity, Courage, Excellence).
• Grow deposits and investments using Branch Scorecard insights.
• Understand client needs to build long-term relationships and trust.
• Coach, give feedback, celebrate successes to boost morale and motivation.
• Encourage ongoing learning and development within the team.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk management

Technology adoption

Community engagement

Branch banking

Education

High school diploma or GED

College degree or military equivalent

Job description

JPMorgan Chase & Co. in Boston, MA is seeking a Branch Manager to lead a customer-first team, grow deposits and investments, and deliver exceptional service. This role emphasizes mentorship, operational excellence, and risk management.

You will coach staff, build local partnerships, and ensure regulatory compliance while embracing technology to enhance client experiences. The position requires weekend/evening hours and a high school diploma or GED, with college degree preferred.