Branch Leader: Sales, Service & Operations

Municipal Credit Union; New York (NY); Vor Ort; USD 66.000 - 75.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Vision & Dental coverage

401(k) with 6% employer match

Disability insurance

11 paid holidays

Zusammenfassung

Municipal Credit Union in New York is seeking an Assistant Branch Manager to lead the branch in sales, service, and operations. This role coaches staff, executes branch business plans, and ensures compliance with policies while supporting overall MCU initiatives and member experience.

The ideal candidate will have a bachelor’s degree, strong leadership, and a proven track record in delivering high-quality member service within a busy banking environment.

Qualifikationen

• Bachelor’s degree required.
• Proven leadership and coaching experience.
• Experience in sales, service and operational excellence in a bank/credit union setting.
• Strong communication and interpersonal skills.

Aufgaben

• Assist in hiring, coaching, developing and retaining high-performing branch teams.
• Onboard and train new employees; ensure staff meet goals and adhere to policies.
• Lead branch business plans to meet organizational goals and maintain compliance.
• Provide ongoing coaching and performance reviews to staff; manage staffing and HR decisions.

Kenntnisse

Leadership

Coaching

Sales & Service

Regulatory Compliance

Customer Service

Communication

Time Management

Microsoft Office

Digital Banking Tools

Ausbildung

Bachelor’s degree

Tools

Microsoft Office

Digital Banking Tools

Jobbeschreibung

Municipal Credit Union in New York is seeking an Assistant Branch Manager to lead the branch in sales, service, and operations. This role coaches staff, executes branch business plans, and ensures compliance with policies while supporting overall MCU initiatives and member experience.

The ideal candidate will have a bachelor’s degree, strong leadership, and a proven track record in delivering high-quality member service within a busy banking environment.