Floating Branch Leader: Drive Growth & Service

Municipal Credit Union; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Municipal Credit Union in New York seeks a Floating Branch Manager to provide leadership across a network of branches, ensuring business continuity and strong member service.

You will coach teams, implement best practices, and monitor performance while proactively identifying risks and opportunities.

This role requires travel between locations, a coachable leadership style, and a commitment to MCU's values and community engagement.

Responsibilities

• Provide leadership coverage and operational support across multiple branch locations.
• Travel between branches and adjust schedules to support vacancies and initiatives.
• Assess branch performance and prioritize actions to improve service and outcomes.
• Communicate priorities and performance standards across locations.
• Support staffing, onboarding, and development across branches.
• Coach teams and drive sales growth while maintaining exceptional member experiences.
• Identify risks, gaps, and compliance concerns and relay insights to leadership.
• Represent MCU with professionalism during community engagements.

Job description

Municipal Credit Union in New York seeks a Floating Branch Manager to provide leadership across a network of branches, ensuring business continuity and strong member service.

You will coach teams, implement best practices, and monitor performance while proactively identifying risks and opportunities.

This role requires travel between locations, a coachable leadership style, and a commitment to MCU's values and community engagement.