Branch Leader: Sales Growth & Customer Experience

Santander Consumer USA Inc.; Philadelphia (Philadelphia County); On-site; USD 60,000 - 103,000; Full time

Job summary

Santander Consumer USA Inc. is seeking a Branch Manager in the United States. The role focuses on leading a branch, driving sales targets, and delivering excellent customer experiences while ensuring regulatory compliance.

The position requires strong leadership, coaching, and relationship-building skills, with a track record in retail bank sales management. Flexibility to work weekends/evenings may apply.

Qualifications

• Retail bank sales management experience or related operations.
• Experience in incentive-based selling and sales leadership.
• Demonstrated Santander experience preferred.
• Strong leadership, communication, and coaching skills.

Responsibilities

• Direct overall branch performance and sales targets.
• Develop and implement sales strategies to grow revenue.
• Motivate teams to manage a pipeline of prospects.
• Engage customers with tailored solutions for financial well-being.
• Analyze branch data to drive decisions and efficiency.
• Coach and develop staff; manage scheduling and holidays.
• Ensure compliance with policies and regulatory requirements.

Skills

Sales leadership

Customer service

Team management

Communication

Data-driven decisions

Problem solving

Coaching

Relationship building

Education

High school diploma

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Santander Consumer USA Inc. is seeking a Branch Manager in the United States. The role focuses on leading a branch, driving sales targets, and delivering excellent customer experiences while ensuring regulatory compliance.

The position requires strong leadership, coaching, and relationship-building skills, with a track record in retail bank sales management. Flexibility to work weekends/evenings may apply.