Branch Leader: Member Growth & Service

UFCU Main; University (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

UFCU in Austin, TX is seeking a Branch Manager to lead the branch team, grow member relationships, and oversee daily operations in compliance with applicable laws and UFCU policies.

You will coach frontline staff, promote UFCU products and services to meet sales goals, ensure high-quality service, and maintain a positive work environment aligned with UFCU values.

The role requires strong leadership, strategic thinking, and the ability to manage performance, development, and regulatory training.

Qualifications

• Must have strong leadership and people management experience.
• Experience in retail banking or financial services is preferred.
• Ability to coach staff and drive sales while delivering service.
• Knowledge of regulatory requirements and compliance is desirable.

Responsibilities

• Coach frontline staff to promote UFCU products and services to meet sales objectives.
• Direct daily branch operations and staff activities for efficient service.
• Lead staff development and ensure policy and regulatory compliance.
• Hold staff accountable to goals and UFCU policies.

Skills

Communication skills

People oriented

Staff coaching

Strategic thinking

Analytical skills

Bondable

Goal oriented

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

UFCU in Austin, TX is seeking a Branch Manager to lead the branch team, grow member relationships, and oversee daily operations in compliance with applicable laws and UFCU policies.

You will coach frontline staff, promote UFCU products and services to meet sales goals, ensure high-quality service, and maintain a positive work environment aligned with UFCU values.

The role requires strong leadership, strategic thinking, and the ability to manage performance, development, and regulatory training.