Branch Leader | Drive Growth & Customer Experience

PNC Financial Services Group, Inc.; Austin (TX); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with match

Pension

Stock Purchase Plan

Paid time off

Job summary

PNC Financial Services Group, Inc. in Austin, TX is seeking a Branch Manager to lead branch performance, drive revenue, and deliver a differentiated customer experience. You will coach a high-performing team, ensure risk compliance, and collaborate with ecosystem partners to expand share-of-wallet.

The role emphasizes customer-centric selling, talent development, and community involvement in an in-office setting.

Qualifications

• Experience in branch banking operations and leadership roles.
• Strong people management and coaching skills.
• Knowledge of regulatory compliance and risk management.

Responsibilities

• Lead all aspects of branch performance and revenue growth.
• Drive customer loyalty through consultative interactions and omni-channel experiences.
• Develop and coach branch team, on-boarding and performance management.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Job description

PNC Financial Services Group, Inc. in Austin, TX is seeking a Branch Manager to lead branch performance, drive revenue, and deliver a differentiated customer experience. You will coach a high-performing team, ensure risk compliance, and collaborate with ecosystem partners to expand share-of-wallet.

The role emphasizes customer-centric selling, talent development, and community involvement in an in-office setting.