Branch Leader: Growth, Service & Operations

UFCU; Austin (TX); On-site; USD 80,000 - 140,000; Full time

Job summary

UFCU in Austin, TX is seeking a Branch Manager to lead a team, grow member relationships, and deliver exceptional service in daily branch operations under the supervision of the Senior Retail Manager. You will oversee staff, sales, teller and service delivery, ensure compliance with federal and state laws, and drive performance through development and strategic planning.

This leadership role requires a collaborative, results‑oriented mindset, strong communication, and a commitment to UFCU’s

Qualifications

• High school diploma or equivalent required.
• Minimum two years of financial services or retail experience.
• Minimum two years of general management experience.
• Minimum three years selling products in retail banking or financial services.
• Must be bondable.

Responsibilities

• Coach frontline staff to promote UFCU products to meet branch sales goals.
• Create a positive work environment and high-performing team.
• Promote UFCU values and support strategic goals.
• Ensure branch operations comply with laws and UFCU policies.

Skills

Goal achievement

Communication skills

People leadership

Customer relationship building

Coaching staff

Strategic thinking

Analytical reporting

Spanish preferred

Bondable

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

UFCU in Austin, TX is seeking a Branch Manager to lead a team, grow member relationships, and deliver exceptional service in daily branch operations under the supervision of the Senior Retail Manager. You will oversee staff, sales, teller and service delivery, ensure compliance with federal and state laws, and drive performance through development and strategic planning.

This leadership role requires a collaborative, results‑oriented mindset, strong communication, and a commitment to UFCU’s