Branch Leader: Member Experience & Operations

Golden1; Clovis (CA); On-site; USD 48,946 - 50,971; Full time

Benefits offered by this job

Market-competitive compensation

Career development opportunities

Commitment to diversity, equity, and inclusion

Job summary

Golden1 in Clovis, CA, is seeking an Associate Branch Manager IV to drive exceptional member service and manage day-to-day operations.

The successful candidate will have strong supervisory experience and the ability to foster team development. Responsibilities include managing a team of Member Service Specialists, ensuring compliance, and collaborating with the Branch Manager on strategic initiatives.

Join us to make a meaningful impact within the community and lead with purpose.

Qualifications

• 3+ years progressively responsible supervisory experience within a retail environment or financial institution required.
• Requires strong leadership and member service skills.
• Knowledge of state and federal laws related to credit union compliance is essential.

Responsibilities

• Manage the day-to-day activities of Member Service Specialists.
• Ensure delivery of exceptional member experience.
• Assist in developing strategies for branch operations and service promotion.

Skills

Supervisory experience

Member service focus

Financial compliance knowledge

Operational management

Education

H.S. Diploma or GED

Associate’s Degree in Business Administration or equivalent work experience

Job description

Golden1 in Clovis, CA, is seeking an Associate Branch Manager IV to drive exceptional member service and manage day-to-day operations.

The successful candidate will have strong supervisory experience and the ability to foster team development. Responsibilities include managing a team of Member Service Specialists, ensuring compliance, and collaborating with the Branch Manager on strategic initiatives.

Join us to make a meaningful impact within the community and lead with purpose.