Senior Branch Leader: Drive Growth & Community Impact

Golden 1; Fresno, Northern (CA, KY); Hybrid; USD 78,000 - 106,000; Full time

Job summary

Golden 1 Credit Union in Fresno seeks a Branch Manager IV to lead the Shaw Branch. You’ll set service standards, coach a retail team, and drive branch performance to meet financial goals.

As a people leader, you’ll build member relationships, ensure compliance, develop plans, and partner with other departments to deliver trusted financial solutions. This exempt, full-time role reports to the Director - Branch Member Service and Performance and offers growth through internal advancement and

Qualifications

• Bachelor’s Degree in related field or equivalent work experience required
• 3+ years of progressively responsible management experience within a retail or financial institution required

Responsibilities

• Fosters a professional environment providing exceptional service and expands market share.
• Builds, trains, and leads a high-performing team through development.
• Directs branch operations ensuring compliance with regulations and policies.
• Develops branch business and marketing plans and coordinates community outreach.
• Oversees budget and expenses while maintaining facility standards.

Skills

People leadership

Customer service excellence

Strategic planning

Education

Bachelor’s Degree in related field or equivalent work experience

Job description

Golden 1 Credit Union in Fresno seeks a Branch Manager IV to lead the Shaw Branch. You’ll set service standards, coach a retail team, and drive branch performance to meet financial goals.

As a people leader, you’ll build member relationships, ensure compliance, develop plans, and partner with other departments to deliver trusted financial solutions. This exempt, full-time role reports to the Director - Branch Member Service and Performance and offers growth through internal advancement and