Branch Leader: Member Experience & Growth

Paycom; La Grande (OR); On-site; USD 70,000 - 90,000; Full time

Job summary

OWFCU in La Grande, OR is seeking a Branch Manager to lead day-to-day operations and oversee member services at the La Grande Branch. You will drive a culture of service excellence, sales, and referrals while aligning with the Credit Union's mission and values.

The role emphasizes leadership, staffing, budgeting, training, and ensuring compliance with federal and state regulations. Experience in financial services and branch leadership is preferred.

Responsibilities

• Manage day-to-day operations of the La Grande Branch and oversee Member Service functions.
• Demonstrate leadership and promote Credit Union values, mission, and vision.
• Develop and evaluate a sales, service, and referral culture with goals and metrics for member satisfaction, sales, and referrals.

Job description

OWFCU in La Grande, OR is seeking a Branch Manager to lead day-to-day operations and oversee member services at the La Grande Branch. You will drive a culture of service excellence, sales, and referrals while aligning with the Credit Union's mission and values.

The role emphasizes leadership, staffing, budgeting, training, and ensuring compliance with federal and state regulations. Experience in financial services and branch leadership is preferred.