Branch Leader - Home Care Growth & Client Care

All Ways Caring HomeCare; Champaign (IL); On-site; USD 61,000 - 85,000; Full time

Benefits offered by this job

Career Growth Opportunities

Work/life balance

Medical, Dental, Vision

401k

Tuition Reimbursement

Great company culture

Job summary

All Ways Caring HomeCare is seeking a Branch Manager to lead the overall operation and growth of the local branch in Champaign, IL. You will drive sales and service delivery, meet financial targets, and maintain high standards of client care while fostering community partnerships.

The role requires guiding a high-performing team, recruiting and mentoring staff, and ensuring compassionate, professional client service with a focus on continuous improvement and regulatory compliance.

Qualifications

• 1+ years supervisory or leadership experience required.
• 1+ years sales or marketing experience in healthcare, homecare, senior living, or related setting preferred.
• Experience managing systems, processes, and people.
• BS Degree preferred or equivalent experience.
• Ability to work flexible and after hours as needed.
• Strong leadership, mentoring, and interpersonal skills with the ability to inspire and develop others
• Excellent verbal and written communication abilities
• Compassionate problem-solver with the ability to handle client and employee issues with empathy and professionalism
• Relationship-builder with a passion for developing meaningful partnerships and growing the homecare business

Responsibilities

• Oversee all branch operations to achieve financial goals, ensure profitability, and deliver exceptional homecare services
• Build and maintain relationships with clients, partners, and management
• Lead recruitment, training, mentoring, and performance management of branch staff to build a high-performing team
• Manage HR functions including hiring, orientation, professional development, and employee relations to foster a supportive workplace culture
• Monitor quality systems and manage risks related to compensation and expenses
• Analyze financial reports and implement strategies to improve branch performance
• Drive sales and marketing efforts, including lead generation, client proposals, and building lasting partnerships with healthcare providers and referral sources
• Ensure excellent, compassionate client service and maintain strong referral relationships with healthcare partners
• Develop and execute the branch's annual business plan

Job description

All Ways Caring HomeCare is seeking a Branch Manager to lead the overall operation and growth of the local branch in Champaign, IL. You will drive sales and service delivery, meet financial targets, and maintain high standards of client care while fostering community partnerships.

The role requires guiding a high-performing team, recruiting and mentoring staff, and ensuring compassionate, professional client service with a focus on continuous improvement and regulatory compliance.