Branch Leader: Growth, Service & Team Development

Fairygodboss; South Lyon (MI); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical and dental coverage

401(k) with company match

Paid time off

Job summary

PNC is seeking a Branch Manager in South Lyon, MI to lead branch performance, drive revenue and deliver exceptional customer experiences in an omni-channel environment.

You will coach a high-performing team, ensure compliance, and foster a culture focused on customer financial well-being. This role emphasizes talent development, risk management, and collaboration with ecosystem partners to achieve branch goals.

Qualifications

• 3+ years of related branch experience or knowledge is typically required.
• In lieu of a degree, a combination of education, job-specific certification(s), and experience may be considered.
• Notary Public license may be required in certain states and roles.

Responsibilities

• Lead all aspects of branch performance, drive revenue and customer loyalty in an omni-channel environment.
• Grow branch revenue through consumer and business banking, collaborate with ecosystem partners.
• Coach and develop branch team, ensure risk management and regulatory compliance.
• Deliver a differentiated client experience and leverage technology-enabled interactions.
• Attract, onboard and retain talent, manage performance and employee engagement.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

No Required Certification(s)

Job description

PNC is seeking a Branch Manager in South Lyon, MI to lead branch performance, drive revenue and deliver exceptional customer experiences in an omni-channel environment.

You will coach a high-performing team, ensure compliance, and foster a culture focused on customer financial well-being. This role emphasizes talent development, risk management, and collaboration with ecosystem partners to achieve branch goals.