Branch Leader: Grow Revenue & Elevate Customer Experience

PNC Financial Services Group, Inc.; Hartland Township (MI); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) with company match

Paid holidays and vacation

Job summary

PNC Financial Services Group, Inc. is actively seeking a Branch Manager for our Hartland, MI location. The role leads branch performance, drives revenue, and delivers a differentiated customer experience through consultative client interactions and omni‑channel solutions.

The position emphasizes risk management, coaching and developing a high‑performing team, and collaborating with ecosystem partners to grow share of wallet for consumer and business customers.

Qualifications

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Education notes: No Degree required.

Responsibilities

• Lead all aspects of branch performance and drive revenue and customer loyalty through consultative interactions.
• Create a differentiated customer experience across omni‑channel environments and collaborate with ecosystem partners.
• Coach and develop branch team members, manage talent onboarding and performance, and ensure compliance with policies and risk management.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Branch Banking Services

Digital Awareness

Effective Communications

Managing Multiple Priorities

Sales Management

Education

No Degree

Job description

PNC Financial Services Group, Inc. is actively seeking a Branch Manager for our Hartland, MI location. The role leads branch performance, drives revenue, and delivers a differentiated customer experience through consultative client interactions and omni‑channel solutions.

The position emphasizes risk management, coaching and developing a high‑performing team, and collaborating with ecosystem partners to grow share of wallet for consumer and business customers.