Branch Leader: Growth, Service & Team Development

Triangle Credit Union; Manchester (NH); On-site; USD 70,000 - 95,000; Full time

Job summary

Triangle Credit Union is seeking a Full Time Management professional to lead the Manchester branch. You will ensure the branch meets organizational, financial, operational, service, and growth plans.

You will direct, coach, and evaluate staff, manage lending-related activities, and drive branch performance in a fast-paced, member-facing environment. Strong leadership and strategic growth focus are required.

Qualifications

• Experience in staff development and coaching to meet goals.
• Proven leadership experience in a management role.
• Lending and mortgage experience preferred.
• Background in business development and sales management.

Responsibilities

• Directs, develops, motivates, hires, and disciplines branch personnel; administers performance evaluations and recommends actions.
• Provides Triangle's Service Strategy through coaching and execution.
• Monitors branch operating results and corrects unsatisfactory conditions.
• Maintains communications with Senior VP of Member Services; prepares standard reports and attends management meetings.
• Represents the branch in relations with members, sponsor organizations, suppliers, and other financial institutions.
• Controls past-due and charged-off accounts for the branch.
• Establishes branch goals aligned with company objectives.
• Compiles and evaluates performance relative to goals.
• Accountable for all branch operations and sales goals.
• Assists in branch development within the community.
• Supports systems and policy applications; monitors branch activities for compliance.
• Ensures Service and Sales Strategy programs are followed through coaching and accountability.

Skills

Staff development

Leadership

Lending and mortgage experience

Business development and sales

Education

Two-year college degree

Specialized certification or licensing

Vendor training courses

Apprenticeship program

Tools

Computer literacy (Windows)

Job description

Triangle Credit Union is seeking a Full Time Management professional to lead the Manchester branch. You will ensure the branch meets organizational, financial, operational, service, and growth plans.

You will direct, coach, and evaluate staff, manage lending-related activities, and drive branch performance in a fast-paced, member-facing environment. Strong leadership and strategic growth focus are required.