Branch Manager/FT/Manchester-Candia Rd

Triangle Credit Union; Manchester (NH); On-site; USD 70,000 - 95,000; Full time

Job summary

Triangle Credit Union is seeking a Full Time Management professional to lead the Manchester branch. You will ensure the branch meets organizational, financial, operational, service, and growth plans.

You will direct, coach, and evaluate staff, manage lending-related activities, and drive branch performance in a fast-paced, member-facing environment. Strong leadership and strategic growth focus are required.

Qualifications

• Experience in staff development and coaching to meet goals.
• Proven leadership experience in a management role.
• Lending and mortgage experience preferred.
• Background in business development and sales management.

Responsibilities

• Directs, develops, motivates, hires, and disciplines branch personnel; administers performance evaluations and recommends actions.
• Provides Triangle's Service Strategy through coaching and execution.
• Monitors branch operating results and corrects unsatisfactory conditions.
• Maintains communications with Senior VP of Member Services; prepares standard reports and attends management meetings.
• Represents the branch in relations with members, sponsor organizations, suppliers, and other financial institutions.
• Controls past-due and charged-off accounts for the branch.
• Establishes branch goals aligned with company objectives.
• Compiles and evaluates performance relative to goals.
• Accountable for all branch operations and sales goals.
• Assists in branch development within the community.
• Supports systems and policy applications; monitors branch activities for compliance.
• Ensures Service and Sales Strategy programs are followed through coaching and accountability.

Skills

Staff development

Leadership

Lending and mortgage experience

Business development and sales

Education

Two-year college degree

Specialized certification or licensing

Vendor training courses

Apprenticeship program

Tools

Computer literacy (Windows)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Management 1030 Candia Rd Manchester B-7, Manchester, NH, US

Role

Ensure the branch meets organizational, financial, operational, service, and growth plans.

Essential Functions & Responsibilities

• - Directs, develops, motivates, hires, and disciplines branch personnel; administers performance evaluations and recommends appropriate personnel actions.
• - Provides current and new members with Triangle's model of Service Strategy in leading by example; through coaching, and employee execution.
• - Monitors branch operating results relative to established objectives and insures that appropriate steps are taken to correct unsatisfactory conditions.
• - Maintains communications with the Senior Vice President of Member Services; prepares and submits standard reports, and attends scheduled management meetings.
• - Represents the branch, as appropriate, in its relationships with members, sponsor organization(s), suppliers, other financial institutions, and similar groups.
• - Controls past-due and charged off accounts for the branch.
• - Establishes branch goals as aligned with company goals.
• - Compiles and evaluates individual and/or group performance relative to goals.
• - Accountable for all branch operations and sales goals.
• - Assists in branch development within the community.
• - Provides support and recommends actions in regards to systems and policy applications.
• - Monitors all branch activities to insure they are in compliance with established credit union policies and procedures.
• - Ensures Triangle's Service and Sales Strategies programs are adhered to through modeling, coaching, and accountability.
• - Performs other related duties as assigned.

Knowledge and Skills

• Experience * Staff development, coaching, and goal setting
• * Experience in a leadership role required
• * Lending and mortgage experience preferred
• * Prior Business Development and Sales Management experience

Education (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.

Interpersonal Skills

Work frequently involves exercising advanced conflict resolution, giving material presentations, and resolving issues impacting multiple departments or divisions. Role also requires the ability to motivate or influence others as a material part of the role, with a significant level of diplomacy and trust. Obtaining cooperation (internally and/or externally) is an important part of the role and a high level of interpersonal skills is critical to the success of this position.

Other Skills

• * Team Building Skills
• * Computer Literacy with Window Based Systems
• * Analytical Skills

Work Environment

Member Facing/Fast Paced/Team Oriented

Triangle Credit Union is proud to be an Affir​mative Action/Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited to use the online application process, you may contact the Human Resources Department at 603-889-2470 for other options to apply.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities