Branch Leader I/II - Manchester Branch

Truist; Manchester (York County); On-site; USD 225,000 - 275,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Paid vacation and sick days

Job summary

A leading financial institution is seeking a Branch Leader I/II for its Manchester Branch in York County. This role involves managing all aspects of branch operations, including coaching and developing a high-performance team while ensuring business growth, particularly in small business development. Candidates must possess a bachelor's degree and have at least two years of experience in financial services. Strong interpersonal and leadership skills are essential, along with compliance readiness for mortgage regulations. Competitive salary range is offered.

Qualifications

• Two years of financial services and consumer/small business expertise.
• One year of previous branch leadership or management experience.
• Must be SAFE Mortgage Licensing Act compliant within 30 days.

Responsibilities

• Manage all aspects of the assigned branch.
• Drive branch performance through leading, coaching and managing.
• Ensure compliance with bank procedures and risk management policies.

Skills

Interpersonal skills

Sales relationship skills

Prioritization skills

Written communication

Verbal communication

Leadership abilities

Education

Bachelor’s degree or equivalent

Concentration in Business, Accounting, Finance or Banking

Job description

Apply for the Branch Leader I/II - Manchester Branch role at Truist.

Job Overview

The branch leader has responsibility for managing all aspects of the assigned branch, including driving branch performance through leading, coaching, and managing; and business development. Small business expertise and development are critical to Truist’s Purpose of inspiring and building better lives and communities. The role ensures compliance with internal controls, operational procedures, and risk management policies, and manages human capital including interviewing, selection, hiring, performance reviews, disciplinary actions, and workforce scheduling. The position may also be cross trained to assist with teller transactions as needed.

Essential Duties and Responsibilities

• Promote a positive public image in the community and instill the Purpose, Mission and Values in the team and in support of the Truist culture.
• Drive the business development of the branch to deliver strong team performance as well as strong individual performance through personal productivity, in the areas of Truist strategy including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnership.
• Drive branch revenue through Small Business development and new client strategies. Drive the growth of Small Business expertise through face‑to‑face appointments with clients, outbound calling, and prospecting and the growth of Mass Affluent through face‑to‑face appointments and outbound calling.
• Participate, as reviewed and approved in the market, in civic, government, professional, business, community affairs, associations and groups to prospect and develop new business through community involvement and building the Truist Brand.
• Responsible for successfully executing on the branch engagement routines by leading, growing, coaching and motivating teammates, to fulfill the Purpose Mission and Values for client’s financial success and team empowerment.
• Partner with Integrated Relationship Management (IRM) and Operations partners. Partner with the area operations officer to ensure compliance with bank procedures, internal controls, risk management and the Truist Code of Ethics and ensuring that all required training is successfully completed by the entire team. Proactively collaborate with all IRM and key line of business partners to lead and promote One Team culture within branch through One Team/Business Partnerships.
• Responsible for human capital decisions including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews, ratings, and performance counseling including disciplinary actions for all members of branch team.

Qualifications

Required Qualifications

• Bachelor’s degree or equivalent education and related training or experience.
• Two years of financial services and consumer/small business expertise or equivalent experience and/or performance.
• One year of previous branch leadership or management experience.
• Strong interpersonal, sales relationship and prioritization skills.
• Strong written and verbal skills.
• Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration, and applicable NMLS background check.
• Ability to inspire, lead and coach others.

Preferred Qualifications

• Bachelor’s degree with a concentration in Business, Accounting, Finance or Banking.
• Graduate of Internal Leadership Development Programs.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full‑time or part‑time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non‑temporary position for which you apply, based on full‑time or part‑time status, position and division of work.

Equal Opportunity Employer Statement

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law. E-Verify IER Right to Work.

Location and Salary

Manchester Branch, York County, PA – Salary: $225,000.00-$275,000.00.

Seniority Level

Not Applicable

Employment Type

Full‑time

Job Function

Finance and Sales