Branch Manager-Manchester-Candia Road

Triangle Credit Union; Manchester (NH); On-site; USD 75,000 - 105,000; Full time

Job summary

Triangle Credit Union in Manchester, NH seeks an experienced branch manager to ensure the branch meets organizational, financial, and growth plans. The role emphasizes coaching, staff development, and delivering excellent member service through Triangle's Service Strategy.

You will monitor branch performance, prepare reports, and lead by example while building community relationships and achieving branch sales goals. A two-year degree or equivalent is preferred.

Qualifications

• Experience staff development, coaching, and goal setting.
• Experience in a leadership role required.
• Lending and mortgage experience preferred.
• Prior business development and sales management experience.

Responsibilities

• Directs, develops, motivates, hires, and disciplines branch personnel.
• Provides coaching and executes Triangle's Service Strategy with staff.
• Monitors branch operating results and takes corrective actions.
• Prepares standard reports and attends management meetings with Senior VP.
• Represents the branch in relationships with members, sponsors, suppliers and other institutions.
• Controls past-due and charged-off accounts for the branch.
• Establishes branch goals aligned with company goals and evaluates performance.
• Accounts for all branch operations and sales goals; supports community development.
• Ensures compliance with credit union policies and procedures; enforces Service and Sales Strategies.
• Performs other related duties as assigned.

Skills

Staff development

Leadership

Lending experience

Business development

Sales management

Education

Two-year degree or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Management 1030 Candia Rd Manchester B-7, Manchester, NH, US

17 days ago Requisition ID: 1774

Role

Ensure the branch meets organizational, financial, operational, service, and growth plans.

Essential Functions & Responsibilities

• Directs, develops, motivates, hires, and disciplines branch personnel; administers performance evaluations and recommends appropriate personnel actions.
• Provides current and new members with Triangle's model of Service Strategy in leading by example; through coaching, and employee execution.
• Monitors branch operating results relative to established objectives and insures that appropriate steps are taken to correct unsatisfactory conditions.
• Maintains communications with the Senior Vice President of Member Services; prepares and submits standard reports, and attends scheduled management meetings.
• Represents the branch, as appropriate, in its relationships with members, sponsor organization(s), suppliers, other financial institutions, and similar groups.
• Controls past-due and charged off accounts for the branch.
• Establishes branch goals as aligned with company goals.
• Compiles and evaluates individual and/or group performance relative to goals.
• Accountable for all branch operations and sales goals.
• Assists in branch development within the community.
• Provides support and recommends actions in regards to systems and policy applications.
• Monitors all branch activities to insure they are in compliance with established credit union policies and procedures.
• Ensures Triangle's Service and Sales Strategies programs are adhered to through modeling, coaching, and accountability.
• Performs other related duties as assigned.

Knowledge and Skills

• Experience Staff development, coaching, and goal setting
• Experience in a leadership role required
• Lending and mortgage experience preferred
• Prior Business Development and Sales Management experience

Education (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.

Interpersonal Skills Work frequently involves exercising advanced conflict resolution, giving material presentations, and resolving issues impacting multiple departments or divisions. Role also requires the ability to motivate or influence others as a material part of the role, with a significant level of diplomacy and trust. Obtaining cooperation (internally and/or externally) is an important part of the role and a high level of interpersonal skills is critical to the success of this position.

Other Skills

• Team Building Skills
• Computer Literacy with Window Based Systems
• Analytical Skills

Physical Requirements

Work Environment Member Facing/Fast Paced/Team Oriented

Triangle Credit Union is proud to be an Affir...

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities