Branch Leader: Growth, Service & Team Coaching

JPMorgan Chase & Co.; Smyrna (GA); On-site; USD 75,000 - 110,000; Full time

Job summary

JPMorgan Chase & Co. in Smyrna, GA seeks a Branch Manager to lead daily operations, coach staff, grow deposits, and deliver exceptional client service. You will oversee branch performance, risk management, and community engagement while promoting Chase's culture of service and innovation.

The role requires 2+ years of leadership in retail banking, the ability to work branch hours including weekends, and a commitment to integrity and operational excellence within a fast-paced environment.

Qualifications

• 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• Strong leadership and coaching track record.
• Ability to manage multiple priorities in a branch.
• Comfort with fast-paced, changing environments.
• Proven risk and control discipline and policy adherence.
• Ability to connect team, partners, and clients with technology.

Responsibilities

• Motivate the branch team by living Chase values and a clear vision.
• Use the Branch Scorecard to grow deposits and investments.
• Understand and meet client needs to build trust and relationships.
• Coach and develop staff to achieve results and morale.
• Promote ongoing learning and development for the team.
• Build relationships with local businesses to strengthen community presence.
• Maintain a strong risk and control environment and adhere to policies.

Skills

Leadership

Coaching

Customer focus

Decision making

Team management

Tech literacy

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

CRM software

Job description

JPMorgan Chase & Co. in Smyrna, GA seeks a Branch Manager to lead daily operations, coach staff, grow deposits, and deliver exceptional client service. You will oversee branch performance, risk management, and community engagement while promoting Chase's culture of service and innovation.

The role requires 2+ years of leadership in retail banking, the ability to work branch hours including weekends, and a commitment to integrity and operational excellence within a fast-paced environment.