Branch Experience Leader: Growth, Service & Team Coaching

Next Frontier Capital; Warrington Township (Bucks County); On-site; USD 70,000 - 115,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Backup childcare

More

Job summary

JPMorgan Chase is seeking a Branch Manager to lead a Chase Branch in driving exceptional client and employee experiences. You will oversee deposits, investments, operations, and team coaching, while representing the brand with hospitality and cutting-edge financial solutions.

The role emphasizes growing deposits, managing risk, and delivering top-tier service to clients and the community. Strong leadership and the ability to work extended branch hours, including weekends, are required.

Qualifications

• Passion for creating exceptional experiences and setting a positive tone in the branch.
• Proven track record of coaching employees to achieve results.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Motivate the branch team by modeling Chase’s culture and values.
• Grow deposits and investments by leveraging the Branch Scorecard.
• Understand and meet client needs to build lasting relationships and trust.
• Develop a high-performing team through coaching and recognition.
• Encourage ongoing learning and development within the team.
• Build relationships with local businesses to strengthen branch presence.
• Maintain strong risk and control environment by following policies.

Skills

Leadership skills

Coaching and empowerment

Multitasking and prioritization

Decision-making under pressure

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

JPMorgan Chase is seeking a Branch Manager to lead a Chase Branch in driving exceptional client and employee experiences. You will oversee deposits, investments, operations, and team coaching, while representing the brand with hospitality and cutting-edge financial solutions.

The role emphasizes growing deposits, managing risk, and delivering top-tier service to clients and the community. Strong leadership and the ability to work extended branch hours, including weekends, are required.