Branch Leader: Growth, Service & Digital Banking

Citizens

Mayfield Heights (OH)

On-site

USD 81,000 - 111,000

Full time

8 days ago

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Medical, dental, vision

Retirement benefits

Paid time off

Education reimbursement

Wellness programs

Job summary

Citizens Bank is seeking a Branch Manager in Ohio to lead a high-performing team, drive sales growth, and deliver exceptional customer experiences. You will lead branch performance, coach staff, and ensure operational integrity in a fast-paced banking environment.

You will build relationships with the local community, manage talent, and align branch initiatives with company strategy. A successful candidate will have 4+ years in sales management in retail or banking, strong leadership, and a

Qualifications

Leadership experience with coaching and developing teams to drive sales excellence and high customer service in a busy branch.
4 years of sales management experience in Retail or Branch Banking.
Proven track record of meeting sales goals and branch profitability in a P&L environment.
Strong customer experience focus demonstrated by customer satisfaction outcomes.

Responsibilities

Lead branch performance and sales growth while delivering world-class customer experiences.
Coach and develop colleagues to achieve personal, team, and branch goals.
Direct all colleague and sales activities to meet and exceed key targets; act as brand ambassador in the community.