Branch Leader: Growth, Service & Community Impact

Everwise Credit Union; Town of Westfield (NY); Presencial; USD 70.000 - 110.000; Jornada completa

Descripción de la vacante

Everwise Credit Union is seeking a Branch Manager to lead on-site operations, motivate staff, and expand membership and service profitability through strong internal and external relationships. The role emphasizes risk and compliance, community involvement, and adherence to Everwise policies while delivering superior member service.

You will oversee staffing, training, and performance against strategic goals, with responsibility for branch growth and market development across the community.

Formación

• Requires a High School Diploma; a Bachelor’s degree is preferred for advancement.
• Minimum 3 years of experience in financial industry, sales, or retail management.

Responsabilidades

• Lead branch staff with on-site supervision, coaching, and ongoing development.
• Maintain staff professionalism in daily member interactions.
• Drive exceptional member service using Everwise-supplied tools and resources.
• Grow branch performance in line with strategic direction and set goals.
• Develop the branch through community involvement, business engagement, and networking.
• Analyze market trends, sales data, and reports to inform growth.
• Ensure procedures and documentation comply with Federal and Everwise guidelines; conduct audits.
• Increase Everwise visibility in communities through approved civic activities.
• Lead the Branch and Team through evolving business practices and operating models.
• Take on additional responsibilities to support service and organizational growth as assigned.

Conocimientos

Leadership

Staff Development

Customer Service

Strategic Thinking

Sales Growth

Market Development

Decision Making

Time Management

Communication

Problem Solving

Compliance

Educación

High School Diploma

Bachelor’s degree preferred

Descripción del empleo

Everwise Credit Union is seeking a Branch Manager to lead on-site operations, motivate staff, and expand membership and service profitability through strong internal and external relationships. The role emphasizes risk and compliance, community involvement, and adherence to Everwise policies while delivering superior member service.

You will oversee staffing, training, and performance against strategic goals, with responsibility for branch growth and market development across the community.