Branch Leader: Growth, Sales & Service Excellence

New Peoples Bank; Abingdon (VA); On-site; USD 95,000 - 125,000; Full time

Job summary

New Peoples Bank in Abingdon, VA is seeking a Branch Manager II responsible for supervising retail performance, expanding the customer base, and maintaining compliance with laws and bank policies.

You will direct branch plans to achieve loan and deposit growth, lead a sales-driven culture, train staff, and conduct regular meetings. This role requires strong leadership, sales expertise, and commitment to service excellence.

Qualifications

• Associate’s degree or equivalent; bachelor's preferred.
• Five to eight years of business or retail experience required.
• Management experience required; complete required training.

Responsibilities

• Drive branch retail performance and expand customer base.
• Ensure operational compliance and internal controls.
• Lead sales processes and coach staff to meet goals.
• Oversee audits, risk management, and staff scheduling.

Skills

Customer service

Sales skills

Leadership

Communication

Interpersonal skills

Self-motivation

Record keeping

Education

AA degree

BA degree preferred

Retail management experience

Tools

Microsoft Office

Job description

New Peoples Bank in Abingdon, VA is seeking a Branch Manager II responsible for supervising retail performance, expanding the customer base, and maintaining compliance with laws and bank policies.

You will direct branch plans to achieve loan and deposit growth, lead a sales-driven culture, train staff, and conduct regular meetings. This role requires strong leadership, sales expertise, and commitment to service excellence.