Branch Leader: Growth, Ops & Customer Excellence

Noble Tile - Phoenix; Phoenix (AZ); On-site; USD 61,000 - 80,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Medical/dental/vision

Job summary

Noble Tile - Phoenix is seeking a Branch Manager to lead branch operations, drive profitability, and expand market presence from the Phoenix region. This role emphasizes strategic budgeting, cross-functional leadership, and a strong customer service ethos.

The position requires a proven track record in managing P&L, budgets, and sales initiatives, with the ability to guide a team through growth and change in a fast-paced distribution environment.

Qualifications

• Minimum of 5 years of management experience, preferably in Landscape/Pool & Aquatics distribution industries.
• Proven track record of achieving operational and sales targets.
• Strong leadership skills with ability to motivate and develop cross-functional teams.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong expertise in P&L management, budgeting, and financial analysis.
• Proficiency in devising and executing sales strategies, market analysis, and customer relationship management.
• Skilled in facilitating the adoption of new processes and technologies.

Responsibilities

• Driving Strategic Initiatives: Implement branch growth initiatives by aligning strategic plans with corporate objectives to amplify market presence and enhance competitive positioning.
• Maximize Operational Effectiveness: Conduct comprehensive assessments of current branch operations, identifying areas for improvement and applying industry best practices to optimize processes, elevate productivity, and minimize costs.
• Financial Oversight: Direct the branch’s financial functions, including P&L management, by instituting rigorous financial controls and strategies aimed at enhancing profitability and securing sustainable revenue growth.
• Lead Sales Growth: Amplify the branch's market presence by devising and executing strategic sales plans, fostering strong customer relationships, and steering the sales team towards surpassing sales and market share goals.
• Enhance Customer Experience: Commit to a customer-focused approach that prioritizes high-quality service, integrates customer-centric policies, and fosters robust partnerships with key customers and stakeholders.
• Team Development: Cultivate and guide a high-performing team by promoting a supportive and inclusive environment, implementing talent development strategies, and preparing succession plans for sustained branch growth.
• Compliance and Safety: Uphold legal, regulatory, and safety standards across branch operations, fostering an environment prioritizing employee safety and well-being while adhering to industry compliance regulations.

Skills

Management experience

Leadership

Budgeting/P&L

Sales strategy

Change management

Team development

Compliance and safety

Education

Bachelor's degree in business administration

Job description

Noble Tile - Phoenix is seeking a Branch Manager to lead branch operations, drive profitability, and expand market presence from the Phoenix region. This role emphasizes strategic budgeting, cross-functional leadership, and a strong customer service ethos.

The position requires a proven track record in managing P&L, budgets, and sales initiatives, with the ability to guide a team through growth and change in a fast-paced distribution environment.