Branch Operations Leader – Growth & Customer Excellence

Emser Tile

Oklahoma City (OK)

On-site

USD 90,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, vision
401(k) plan
Paid vacation and holidays
Tuition reimbursement

Job summary

Emser Tile in Oklahoma City seeks an experienced Branch Manager to lead the local team, support the Business Development Manager, and drive profitable growth while delivering exceptional customer service. You will oversee inventory, orders, warehouse operations, and safety, and partner with regional leadership to execute strategies that expand market share.

The role may involve hands-on duties including forklift operation.

Qualifications

  • Leadership and people-management experience with measurable results.
  • Strong strategic planning and execution skills.
  • Excellent written and verbal communication abilities.
  • Experience with inventory management and warehouse operations.
  • Forklift operation and safety compliance familiarity.
  • Bachelor's degree in Business Administration or related field preferred.

Responsibilities

  • Lead branch operations, including inventory, order processing, and staff development.
  • Drive revenue growth and profitability while controlling costs.
  • Maintain exceptional customer service and strong client relationships.
  • Coordinate with regional and corporate leadership on initiatives.
  • Ensure safety, facility readiness, and compliance with company standards.

Skills

Leadership
Strategic planning
Customer service
Communication
Analytical thinking

Education

Bachelor's degree in Business Administration

Tools

Microsoft Excel
PowerPoint
Inventory systems
Sales software

Job description

Emser Tile in Oklahoma City seeks an experienced Branch Manager to lead the local team, support the Business Development Manager, and drive profitable growth while delivering exceptional customer service. You will oversee inventory, orders, warehouse operations, and safety, and partner with regional leadership to execute strategies that expand market share.

The role may involve hands-on duties including forklift operation.

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