Branch Leader: Grow Revenue, Elevate Customer Experience

PNC; Madison (AL); On-site; USD 65,000 - 90,000; Full time

Job summary

PNC is seeking a Branch Manager in Madison, Alabama, to lead all aspects of branch performance and drive revenue through consultative interactions with clients. You will foster a high-performing team, ensure risk management and compliance, and deliver a differentiated client experience across omni-channel channels.

The role requires 3+ years of related experience, strong leadership, and a focus on customer loyalty and community involvement.

Qualifications

• 3+ years of related experience typically required.
• Strong leadership and coaching skills.
• Ability to manage risk and ensure regulatory compliance.

Responsibilities

• Lead all aspects of branch performance and revenue growth.
• Drive customer loyalty through consultative interactions and omni-channel solutions.
• Build a high-performing team through onboarding, coaching and development.
• Ensure effective risk management and adherence to policies and procedures.
• Deliver a differentiated client experience and seamless banking across channels.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Job description

PNC is seeking a Branch Manager in Madison, Alabama, to lead all aspects of branch performance and drive revenue through consultative interactions with clients. You will foster a high-performing team, ensure risk management and compliance, and deliver a differentiated client experience across omni-channel channels.

The role requires 3+ years of related experience, strong leadership, and a focus on customer loyalty and community involvement.